Privacy Notice

Data we collect

• Account data: email address and the display name you choose.
• Usage data: messages and prompts you send, features you use, and basic device and log information.
• Payment data: processed by our payment providers; we receive transaction status, not full card numbers.
• Optional data: anything you voluntarily add, such as a persona or preferences.

How we use it

• To provide, personalise, and secure the Service.
• To operate safety and moderation systems and comply with the law.
• To process payments and prevent fraud and abuse.
• To communicate with you about your account and, where permitted, product updates.

Legal bases

Where applicable (for example under the GDPR), we rely on the performance of our contract with you, our legitimate interests in running a safe service, your consent where required, and compliance with legal obligations.

Sharing

We do not sell your personal data. We share it only with service providers that help us operate (such as hosting, analytics, payment, and AI infrastructure) under appropriate safeguards, and where required by law.

Retention and security

We keep personal data for as long as your account is active and as needed for legal, safety, and accounting purposes, then delete or anonymise it. We use technical and organisational measures to protect it, though no method is perfectly secure.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your data, and to object to or restrict certain processing. You can delete your account at any time in settings.

To exercise a right, contact hello@noshame.ai.

Children

The Service is for adults only and is not directed at anyone under 18. We do not knowingly collect data from minors and will delete it if discovered.