Privacy Policy

Welcome to No Shame. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By accessing or using No Shame, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the platform.

1. Information We Collect

1.1 Account Information

When you create an account, we collect information that you provide directly to us:

• Email address
• Authentication data when you sign in via Google
• Profile preferences and settings

1.2 Usage Information

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• IP address and general location data
• Pages visited and features used
• Time spent on the platform
• Interaction patterns with AI characters

1.3 Payment Information

When you make a purchase, payment processing is handled by Stripe. We do not store your full credit card details on our servers. We only receive and store:

• Transaction confirmation and amount
• Last four digits of your card (for reference only)
• Billing address (if provided)

1.4 Conversation Data

Messages you exchange with AI characters are stored to maintain conversation history and provide a continuous experience. This data is associated with your account and is not used to train AI models.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To provide, maintain, and improve our services
• To process transactions and send related information
• To respond to your comments, questions, and support requests
• To send you technical notices, updates, and security alerts
• To monitor and analyze trends, usage, and activities
• To detect, prevent, and address technical issues or fraudulent activity
• To enforce our terms of service and protect our users

3. Analytics

We use Google Analytics to help us understand how users interact with our platform. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our platform. We use this information to improve our services and user experience.

Google Analytics uses cookies to collect this information. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors who perform services on our behalf, including:

• Payment processing (Stripe)
• Analytics services (Google Analytics)
• Authentication services (Google Sign-In)

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Protection of Rights

We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to delete your account, you may contact us at hello@noshame.ai. Upon account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request that we restrict the processing of your information

To exercise any of these rights, please contact us at hello@noshame.ai. We will respond to your request within 30 days.

8. Age Restriction

No Shame is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you are under 18, please do not use our services or provide any personal information.

If we learn that we have collected personal information from a user under 18, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a user under 18, please contact us immediately.

9. AI and Your Data

Your conversations with AI characters are private and stored securely. We want to be transparent about how your data interacts with our AI systems:

• Your conversation data is not used to train or improve our AI models
• Conversations are stored to provide you with chat history and a continuous experience
• AI-generated content is created using pre-trained models and does not incorporate your personal data

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our platform. Cookies are small data files stored on your device that help us improve your experience.

Types of cookies we use:

• Essential cookies: Required for the platform to function properly
• Authentication cookies: Keep you signed in to your account
• Analytics cookies: Help us understand how you use the platform

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within 30 days.